Privacy Policy

Effective Date: 24-02-2026

Fidelity Research Solutions (“Company”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring transparency in how we collect, process, use, store, and disclose your personal data. This Privacy Policy explains how we handle your personal information when you use our website, participate in surveys, join our research panels, or interact with our services.

Scope of This Policy

This Privacy Policy applies to all personal data collected through our websites, survey platforms, applications, emails, phone communications, social media interactions, and any other services provided by Fidelity Research Solutions.

This policy does not apply to third-party websites linked from our site. We encourage users to review third-party privacy policies separately.

Information We Collect

Personal Information You Provide

• Full Name
• Email Address
• Phone Number
• Company Name and Job Title
• Country, State, City
• Postal Address (if required)
• Survey responses and research data
• Job application details (if applicable)
• Payment information (if applicable)

Information Collected Automatically

• IP address
• Browser type and version
• Device identifiers
• Operating system
• Pages visited and time spent
• Cookies and tracking technologies
• Location data (where legally permitted)

Information from Third Parties

We may receive information from business partners, social media platforms, research affiliates, and publicly available sources, subject to applicable privacy settings and laws.

Purpose of Data Processing

• Conduct market research and surveys
• Manage research panels
• Provide requested services
• Communicate survey invitations
• Process incentives or rewards
• Improve website functionality and analytics
• Maintain security and fraud prevention
• Comply with legal obligations
• Internal business analysis and reporting

Legal Basis for Processing (GDPR)

• Consent of the data subject
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

Where sensitive personal data is collected, explicit consent will be obtained.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze performance.

• Strictly Necessary Cookies
• Functional Cookies
• Analytics Cookies
• Advertising Cookies

You may disable cookies through browser settings; however, some features may not function properly.

Data Sharing and Disclosure

We do not sell personal data. We may share information:

• With trusted service providers under confidentiality agreements
• With affiliated companies
• With research clients in anonymized or aggregated form
• With regulatory authorities when legally required
• In connection with mergers, acquisitions, or restructuring

International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as Standard Contractual Clauses or other legally approved mechanisms.

Data Retention

We retain personal data only for as long as necessary to fulfill research purposes, contractual obligations, and legal compliance requirements. After that period, data is securely deleted or anonymized.

Data Security Measures

• Encrypted servers
• Access control mechanisms
• Secure data storage systems
• Regular system monitoring
• Confidentiality agreements with employees

Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors without verified parental consent.

Anti-Spam Policy

We maintain strict anti-spam practices. Unsolicited bulk communications are prohibited. All communications comply with applicable anti-spam regulations.

Your Rights Under GDPR

If you are located in the European Union or European Economic Area, you have the following rights:

• Right to be informed
• Right of access
• Right to rectification
• Right to erasure (Right to be Forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling
• Right to withdraw consent at any time

Requests can be submitted via the contact details below. We will respond within 30 days.

Complaints

You have the right to lodge a complaint with your local Data Protection Authority if you believe your data protection rights have been violated.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be published on this page with a revised effective date.

Contact Information

Fidelity Research Solutions
Email: sales@fedilityresearchsolutions.com